Impartial
Driven from etiquette towards:
Equal opportunity rule for all applicants radiating a multi-race organizational
set up;
Enforceable Code of conduct agreement for all entities involved in IPS
certification services ensuring impartial risks to impartiality and confidentiality of all
information obtained or created during operations except for those which are made to be
publicly available, agreed between all parties and those required by law or within
authorized contractual arrangements and obtained from other sources are safeguarded;
Scheme requirement compliance-based certification decision;
Principle of honesty and directness in certification activities;
Continual impartiality risks analysis and mitigation;
Complaints and Appeals management objectivity;
Independence to IPS clients where no activities such as designing, manufacturing,
installing, implementing, operating, distributing or maintaining the client’s certified
product, service or process nor any form of consultancy or internal auditing;
IPS requirements, evaluation, review, decision and surveillance specifically
confined within the scope of certification; and
Equipped with balance and credible mechanism for safeguarding impartiality.
